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Welcome to Royal Picks. These Terms & Condition govern your access to and use of our website, products, and services. By using this website or placing an order, you agree to these terms. If you do not agree, please do not use the website.
These terms are provided for general business policy purposes for our ecommerce store in Pakistan and may be updated from time to time. For case-specific help, please contact support at [email protected].
You agree to use this website only for lawful purposes and in a way that does not harm the website, our business, or other users. You must not misuse the site, attempt unauthorized access, interfere with operations, or submit false or misleading information.
We try to ensure that product descriptions, images, availability, and pricing are accurate. However, minor variations may occur, including differences in color, packaging, size perception, or design due to photography, screen settings, supplier updates, or stock changes.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
All prices displayed on the website are listed in the applicable currency shown on the store and are subject to change without notice. Pricing may be updated due to market conditions, supplier pricing, promotions, technical errors, or other business reasons.
If a pricing error occurs after an order is placed, we may contact you to confirm the corrected price or cancel the order.
Placing an order on our website is an offer to purchase. All orders are subject to acceptance, availability, verification, and review. We reserve the right to refuse, limit, or cancel any order for reasons including suspected fraud, stock issues, inaccurate information, pricing errors, or delivery limitations.
After you place an order, you may receive an order confirmation. This confirmation does not guarantee final acceptance or shipment of the order.
We may offer payment options such as cash on delivery, bank transfer, card-based payment handling through service providers, or other methods shown at checkout. You agree to provide complete and accurate payment and billing information.
Orders may be delayed or canceled if payment is declined, not completed, flagged for risk review, or if required verification is not provided.
We aim to process and ship orders within reasonable timelines, but delivery dates are estimates only. Delays may occur due to courier issues, weather, public holidays, address problems, remote locations, or circumstances beyond our control.
Customers are responsible for providing a correct delivery address and reachable contact details. We are not responsible for delays or losses resulting from incorrect customer information.
If you create an account, you are responsible for maintaining the confidentiality of your account details and for all activities under your account. You agree to provide accurate, current, and complete information and to update it when necessary.
We may suspend or terminate accounts that appear to be fraudulent, abusive, inactive for security reasons, or in violation of these terms.
Promotions, coupon codes, bundles, and discounts may be offered from time to time. Unless otherwise stated, they are subject to availability, may have limited validity, may not be combined, and may be withdrawn or changed at our discretion.
All content on this website, including text, logos, images, graphics, and product presentation, is owned by Royal Picks or used with permission. You may not copy, reproduce, distribute, or exploit website content without prior permission.
To the maximum extent permitted by applicable law, Royal Picks shall not be liable for indirect, incidental, special, or consequential loss arising from use of the website, purchase delays, product unavailability, technical issues, or third-party service interruptions.
Our total liability relating to any order or claim will generally be limited to the amount paid for the relevant product, unless otherwise required by law.
You agree not to post or transmit any unlawful, harmful, defamatory, abusive, or fraudulent material through our website or communication channels. We may restrict access or cancel orders where misuse is identified.
Some parts of our store may rely on third-party tools or providers, such as payment processors, couriers, analytics services, or platform features. We are not responsible for service interruptions or policies of those third parties, though we work to choose services suitable for our business operations.
We may revise these Terms & Condition at any time by updating this page. Continued use of the website after changes are posted means you accept the updated terms.
If you have questions about these terms, your order, or website use, please contact Royal Picks at [email protected]. Customers should contact support for case-specific help.